Empowering InStar Users Nationwide
The National InStar Users Group connects insurance professionals across the U.S. who use the InStar software—sharing knowledge, solutions, and support.
What You Will Find Here
Member Benefits
Exclusive resources, networking opportunities, and professional development programs.
Resources
Comprehensive guides, tutorials, and best practices for InStar software mastery.
Support
Get help from experienced peers and access our knowledge base.
The InStar Users Group signed agreements with Vertafore for the InStar Source Code. With the agreement we were able to get the code unlocked from a third party as Vertifore lost the source code. We were starting to wonder if this day would ever come. The day has arrived, now the work begins.
We turned over the source code to EDI Concepts to begin programming updates for delivery to those agencies in the EDI Concepts support program. Please contact info@InStarUsersGroup.org with any questions. (if you get a bounce on this email it is probably only 1 address as this is broadcast to the entire IUG board) Individual board member contact information is below.
If you are not enrolled in the EDI Concepts Support Program contact EDI Concepts at info@EDIConcepts.net or www.EDIConcepts.net and they can get you enrolled.
We are very busy prioritizing updates and how to deliver them through EDI Concepts. EDI Concepts is assessing the many updates they have identified though their own experience, through hearing from users and providing support to many agencies over the past 5 years.
What if you switched to another system? You will always have InStar as an option and an option that cannot be sold to another vendor. If you wish to change back now, you have the opportunity to convert back now. EDI Concepts has numerous agencies making the change back now and will be sending more technical information in their newsletter. To verify you are on the EDI Concepts mailing list please send email and request to be included on their mailing list.